I stayed at the holiday inn solihull with my daughter and grandson April 2012. We found check in polite and helpful. The room was spotless all staff was accommodating. Breakfast was outstanding plenty of choice. We loved the fact the hotel was on a moat and had a lovely view of the fountain from our room. Being able to go on 1st floor balcony for a cigarette was a plus sign instead of going out of the hotel. My only critic is we stayed in an executive room and the telly was very dated picture was poor when paying for movies, although when i mentioned this to staff the pay movie was taken off my bill. I would recommend a flat screen tv in executive room but we would definately stay again and throughly enjoyed the lesiure facilities at hotel.